Running Palm Desktop on Windows shows "Error: invalid configuration" and "Terminating the Palm Desktop"

When I run Palm Desktop as a user other than the one who installed the application it shows "Error: invalid configuration", "Terminating the Palm Desktop", then quits. Same result when running as Administrator.

One site I found says Palm Desktop must be installed separately by each user who intends to run it. This sounds redundant, plus I don't have the installer handy.

I'm running Windows 10 Pro 1809. I installed Palm Desktop before upgrading from Windows 8 (maybe Windows XP?).

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