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internet explorer - Can't Install IE 10 on brand new Windows 7


I bought a new Alienware and they won't provide support for Windows Update (why should they, really). I go and try to run the IE 10 update like so:


enter image description here


And, it hangs a bit on the screen above. Then, it shows this error:


enter image description here


How can I install IE 10? I already tried installing it directly, but that doesn't work either?


Thanks for your help.


Edit:


Latest error log after installing System Update Readiness Tool:


00:00.000: ====================================================================
00:00.484: Started: 2013/05/12 (Y/M/D) 19:31:22.265 (local)
00:00.515: Time Format in this log: MM:ss.mmm (minutes:seconds.milliseconds)
00:00.562: Command line: "C:\Windows\SoftwareDistribution\Download\Install\WU-IE10-Windows7-x64.exe" /WU-SILENT
00:00.624: INFO:    Setup installer for Internet Explorer: 10.0.9200.16521
00:00.656: INFO:    Previous version of Internet Explorer: 9.0.8112.16476
00:00.671: INFO:    Checking if iexplore.exe's current version is between 10.0.8100.0...
00:00.687: INFO:    ...and 10.1.0.0...
00:00.702: INFO:    Maximum version on which to run IEAK branding is: 10.1.0.0...
00:00.734: INFO:    iexplore.exe version check success. Install can proceed.
00:00.749: INFO:    Operating System: Windows Workstation: 6.1.7601 (Service Pack 1)
00:00.780: INFO:    Trying to extract ID: SetupDownloadList.txt (0) as "SetupDownloadList.txt"
00:00.796: INFO:    Trying to extract ID: HardwareBlockingList.xml (0) as "HardwareBlockingList.xml"
00:00.858: INFO:    Trying to extract ID: 7006 (0) as "IE10-neutral.Extracted.cab"
00:01.155: INFO:    Trying to extract ID: 5501 (1033) as "Spelling_en.msu"
00:01.373: INFO:    Extracted Spelling dictionary for en to C:\Windows\TEMP\IE1AC83.tmp\Spelling_en.msu.
00:01.467: INFO:    Trying to extract ID: 5502 (1033) as "Hyphenation_en.msu"
00:01.498: INFO:    Extracted Hyphenation dictionary for en to C:\Windows\TEMP\IE1AC83.tmp\Hyphenation_en.msu.
00:01.529: INFO:    Trying to extract ID: 7128 (1033) as "IE10-support.cab"
00:15.788: INFO:    Updated Download list, Hardware Blocking list, and no reboot policy files successfully downloaded and extracted for use.
00:15.835: INFO:    Launched program to check hardware: "C:\Windows\TEMP\IE1AC83.tmp\IE10-SUPPORT\IEXPLORE.EXE" /CheckHardware "C:\Windows\TEMP\IE1AC83.tmp\IE10-support\HardwareBlockingList.xml"
00:16.318: INFO:    Hardware support check succeeded. Installation will continue.
00:16.349: INFO:    Windows 7 operating system detected.
00:16.396: INFO:    Service pack major: 1
00:16.443: INFO:    Service pack minor: 0
00:16.474: INFO:    Service pack name:  Service Pack 1
00:16.739: INFO:    Version Check for (KB2670838) of C:\Windows\System32\api-ms-win-downlevel-user32-l1-1-0.dll: 6.2.9200.16492 >= 6.2.9200.16492 (True)
00:16.771: INFO:    Version Check for (KB2639308) of C:\Windows\System32\Ntoskrnl.exe: 6.1.7601.18113 >= 6.1.7601.17727 (True)
00:16.895: INFO:    Version Check for (KB2533623) of C:\Windows\System32\api-ms-win-security-base-l1-1-0.dll: 6.1.7601.18015 >= 6.1.7601.17617 (True)
00:16.927: INFO:    Version Check for (KB2731771) of C:\Windows\System32\kernel32.dll: 6.1.7601.18015 >= 6.1.7601.17932 (True)
00:16.958: INFO:    Checking for correct version of C:\Windows\Fonts\segoeui.ttf.
00:17.051: INFO:    Version Check for (KB2786081) of C:\Windows\System32\taskhost.exe: 6.1.7601.18010 >= 6.1.7601.18010 (True)
00:27.129: INFO:    IE Setup Language pack included: C:\Windows\TEMP\IE1AC83.tmp\IE-Spelling-en.cab
00:27.644: INFO:    IE Setup Language pack included: C:\Windows\TEMP\IE1AC83.tmp\IE-Hyphenation-en.cab
00:27.737: INFO:    Waiting for 0 prerequisite downloads.
00:29.235: INFO:    The neutral pack was successfully downloaded from the internet. Installation will continue using the downloaded package.
00:29.344: INFO:    No reboot logic message NrApiStart(0), lParam=0x001e2b60 returned 0x00000000.
00:29.797: INFO:    No reboot logic message NrApiScan(1), lParam=0x00000001 returned 0x00000000.
00:29.906: INFO:    No reboot logic message NrApiStartInstall(4), lParam=0x00000001 returned 0x00000014.
00:29.968: INFO:    Installing with the downloaded package. C:\Windows\TEMP\IE1AC83.tmp\IE10-neutral.Downloaded.cab
00:30.015: INFO:    Launched package installation: C:\Windows\SysNative\dism.exe /online /add-package /packagepath:C:\Windows\TEMP\IE1AC83.tmp\IE10-neutral.Downloaded.cab /quiet /norestart
01:30.824: INFO:    Process exit code 0x80092004 (-2146885628) [Cannot find object or property. ]
01:31.011: ERROR:   Neutral package installation failed (exit code = 0x80092004 (2148081668)).
01:31.058: INFO:    No reboot logic message NrApiInstallDone(7), lParam=0x00009c59 returned 0x00000000.
01:31.089: INFO:    No reboot logic message NrApiStartFinish(11), lParam=0x00000000 returned 0x00000000.
01:31.214: INFO:    No reboot logic message NrApiFinish(12), lParam=0x00000000 returned 0x00000016.
01:31.261: INFO:    Waiting for Active Setup to complete.
01:31.370: ERROR:   Couldn't create setup troubleshooting shortcut on the desktop. HRESULT: 0x80070002,
01:31.401: INFO:    Setup exit code: 0x00009C59 (40025) - The neutral cab failed to install.
01:32.291: INFO:    Scheduling upload to IE SQM server: http://sqm.microsoft.com/sqm/ie/sqmserver.dll
01:40.449: ERROR:   SQM Upload failed while uploading "C:\Windows\system32\config\systemprofile\AppData\Local\Microsoft\Windows\Temporary Internet Files\SQM\iesqmdata_setup0.sqm" with error: 2147500036
01:40.590: ERROR:   SQM Upload failed while uploading "C:\Windows\system32\config\systemprofile\AppData\Local\Microsoft\Windows\Temporary Internet Files\SQM\iesqmdata_setup1.sqm" with error: 2147500036
01:40.637: ERROR:   SQM Upload failed while uploading "C:\Windows\system32\config\systemprofile\AppData\Local\Microsoft\Windows\Temporary Internet Files\SQM\iesqmdata_setup2.sqm" with error: 2147500036
01:40.793: ERROR:   SQM Upload failed while uploading "C:\Windows\system32\config\systemprofile\AppData\Local\Microsoft\Windows\Temporary Internet Files\SQM\iesqmdata_setup3.sqm" with error: 2147500036
01:41.011: ERROR:   SQM Upload failed while uploading "C:\Windows\system32\config\systemprofile\AppData\Local\Microsoft\Windows\Temporary Internet Files\SQM\iesqmdata_setup4.sqm" with error: 2147500036
01:41.058: ERROR:   SQM Upload failed while uploading "C:\Windows\system32\config\systemprofile\AppData\Local\Microsoft\Windows\Temporary Internet Files\SQM\iesqmdata_setup5.sqm" with error: 2147500036
01:41.183: ERROR:   SQM Upload failed while uploading "C:\Windows\system32\config\systemprofile\AppData\Local\Microsoft\Windows\Temporary Internet Files\SQM\iesqmdata_setup6.sqm" with error: 2147500036
01:41.229: ERROR:   SQM Upload failed while uploading "C:\Windows\system32\config\systemprofile\AppData\Local\Microsoft\Windows\Temporary Internet Files\SQM\iesqmdata_setup7.sqm" with error: 2147500036
01:41.292: ERROR:   SQM Upload failed while uploading "C:\Windows\system32\config\systemprofile\AppData\Local\Microsoft\Windows\Temporary Internet Files\SQM\iesqmdata_setup8.sqm" with error: 2147500036
01:41.354: ERROR:   SQM Upload failed while uploading "C:\Windows\system32\config\systemprofile\AppData\Local\Microsoft\Windows\Temporary Internet Files\SQM\iesqmdata_setup9.sqm" with error: 2147500036
01:41.401: INFO:    Cleaning up temporary files in: C:\Windows\TEMP\IE1AC83.tmp
01:41.588: INFO:    Unable to remove directory C:\Windows\TEMP\IE1AC83.tmp, marking for deletion on reboot.
01:41.729: INFO:    Released Internet Explorer Installer Mutex

Edit:


C:\Windows\Logs\CBS\CheckSUR.log:


=================================
Checking System Update Readiness.
Binary Version 6.1.7601.21645
Package Version 18.0
2013-05-12 19:22

Checking Windows Servicing Packages

Checking Package Manifests and Catalogs
(f) CBS MUM Corrupt 0x00000000  servicing\Packages\Microsoft-Windows-IE-Hyphenation-Parent-Package-English~31bf3856ad364e35~~~10.2.9200.16437.mum       Expected file name Microsoft-Windows-IE-Hyphenation-Parent-Package-English~31bf3856ad364e35~neutral~~10.2.9200.16437.mum does not match the actual file name
(f) CBS MUM Corrupt 0x00000000  servicing\Packages\Microsoft-Windows-IE-Spelling-Parent-Package-English~31bf3856ad364e35~~~10.2.9200.16437.mum      Expected file name Microsoft-Windows-IE-Spelling-Parent-Package-English~31bf3856ad364e35~neutral~~10.2.9200.16437.mum does not match the actual file name

Checking Package Watchlist

Checking Component Watchlist

Checking Packages

Checking Component Store

Summary:
Seconds executed: 199
 Found 2 errors
  CBS MUM Corrupt Total count: 2

Unavailable repair files:
    servicing\packages\Microsoft-Windows-IE-Hyphenation-Parent-Package-English~31bf3856ad364e35~~~10.2.9200.16437.mum
    servicing\packages\Microsoft-Windows-IE-Spelling-Parent-Package-English~31bf3856ad364e35~~~10.2.9200.16437.mum
    servicing\packages\Microsoft-Windows-IE-Hyphenation-Parent-Package-English~31bf3856ad364e35~~~10.2.9200.16437.cat
    servicing\packages\Microsoft-Windows-IE-Spelling-Parent-Package-English~31bf3856ad364e35~~~10.2.9200.16437.cat

Customer Experience report successfully uploaded.  Thank you for participating.  For more information, see the Microsoft Customer Experience Improvement Program on the Microsoft web site.

Edit:


Latest C:\Windows\Logs\CBS\CheckSUR.log:


=================================
Checking System Update Readiness.
Binary Version 6.1.7601.21645
Package Version 18.0
2013-05-15 19:17

Checking Windows Servicing Packages

Checking Package Manifests and Catalogs
(f) CBS MUM Corrupt 0x00000000  servicing\Packages\Microsoft-Windows-IE-Hyphenation-Parent-Package-English~31bf3856ad364e35~~~10.2.9200.16437.mum       Expected file name Microsoft-Windows-IE-Hyphenation-Parent-Package-English~31bf3856ad364e35~neutral~~10.2.9200.16437.mum does not match the actual file name
(f) CBS MUM Corrupt 0x00000000  servicing\Packages\Microsoft-Windows-IE-Spelling-Parent-Package-English~31bf3856ad364e35~~~10.2.9200.16437.mum      Expected file name Microsoft-Windows-IE-Spelling-Parent-Package-English~31bf3856ad364e35~neutral~~10.2.9200.16437.mum does not match the actual file name

Checking Package Watchlist

Checking Component Watchlist

Checking Packages

Checking Component Store

Summary:
Seconds executed: 433
 Found 2 errors
  CBS MUM Corrupt Total count: 2

Unavailable repair files:
    servicing\packages\Microsoft-Windows-IE-Hyphenation-Parent-Package-English~31bf3856ad364e35~~~10.2.9200.16437.mum
    servicing\packages\Microsoft-Windows-IE-Spelling-Parent-Package-English~31bf3856ad364e35~~~10.2.9200.16437.mum
    servicing\packages\Microsoft-Windows-IE-Hyphenation-Parent-Package-English~31bf3856ad364e35~~~10.2.9200.16437.cat
    servicing\packages\Microsoft-Windows-IE-Spelling-Parent-Package-English~31bf3856ad364e35~~~10.2.9200.16437.cat

Customer Experience report successfully uploaded.  Thank you for participating.  For more information, see the Microsoft Customer Experience Improvement Program on the Microsoft web site.

Answer



Here is the solution that finally worked for me: Install IE 11! Haha take that IE 10!


http://windows.microsoft.com/en-us/internet-explorer/download-ie


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