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windows 7 - Toshiba P775-S7215 with a broken wireless button?


I'm troubleshooting a wireless connectivity problem on a Toshiba P775-S7215. The wireless seems to be stuck "Off". Pressing the wireless button (located to the right of the power button) causes it to beep and light up, but then it seems to turn itself off (light goes out). Holding FN-F8 causes a window to pop up that claims "the wireless communication switch is off". Disabling "eco mode" via the Toshiba eco Utility in the system tray causes the eco light (green light between the power button and the wireless button) to go out and the wireless button to light up, but everything still claims the hardware radio switch is still off (including the Intel My WiFi utility in the system tray). Pressing the wireless button in this configuration causes a beep and the light goes off briefly before coming back on.


The owner claims no configuration changes have been made recently and the problem started occurring today after a cold boot.


Going back to a system restore point several days ago failed to resolve the problem. The last Windows Update activity was before this restore point.


The operating system is Windows 7 home premium, as delivered, with all the Toshiba pre-installs. The wireless card is a Centrino Wireless-N 6150.


I've looked all over the case for another switch and there isn't one.


Any suggestions other than taping a pin on the wireless card until it gets sent in for warranty service?


UPDATE


There was no "wireless communication switch" option in the installed HWSetup, but TBSWireless was present and did the job.



Answer



It seems the "wireless communication switch" on some models is implemented as a software switch. Check to see if there is a wireless switch option in the installed HWSetup utility. If not, look for TBSWireless:



  1. Navigate to C:-->Program Files-->Toshiba-->TBS

  2. Double Click TBSWireless


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