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windows 10 - No option to stop Synaptics touchpad disabling on keypress

Note: I know there are several seeming duplicates for my question, but I have tried the suggestions in all of them with no luck as, in almost every case, I do not have the setting/file/tab/etc suggested!


Like many other Windows 10 users my touchpad (and mouse buttons) disable when typing. This is obviously completely undesirable as a gamer as it makes most games impossible. I would really appreciate a fix to this, be it in my computer or by downloading some kind of software or program that can fix it.


Specs



  • Sager NP8952 Notebook (approx 1mo old)

  • Windows 10 Home, version 1709

  • Synaptics SMBus TouchPad


Symptom



  • When holding down keys on the keyboard, the computer does not register touchpad or mouse button input



One - Disable PalmCheck, SmartSense, etc


My laptop does not have a "ClickPad", "Synaptics", "DeviceSettings" or other touchpad-specific settings tab in the mouse page. Please see below: Mouse Properties Pane


Any guide saying to disable settings in the mouse pane won't work for me.


Two - Registry Edits


I saw this answer about changing your HKEY_LOCAL_MACHINE\SOFTWARE\Synaptics\SynTP\Defaults keys matching "PalmKms" to zero. I did, no changes. Registry


Three - Update / Change / Rollback Drivers


I have the 19.3.4.72 driver. I have tried a 18.x version with no luck. I uninstalled and reinstalled the entire device. Still no luck. I also have updated Windows to the latest version.


Four - Change Touchpad to Always On


I saw several posts about changing your Touchpad settings in the default Windows system settings, but I don't have the Touchpad: "No Delay (Always On)" dropdown menu, just the following and "Most Sensitive" still displays the issue. Touchpad


Conclusion


I'm out of ideas. Anyone have a suggestion on how to stop the touchpad disabling when clicking?

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