This applies to Windows 7, 64-bit, all Service Packs have been installed. Since ~3 months, Windows Exlorer always crashes when I'm connecting to a network drive, or when I'm opening an USB drive. After the crash, it takes ~30 seconds to recover, and then it is stable. I did some research, and many people say the problem might be connected to shell extension DLLs which automatically are scanning the files on the drive. But how to detect the faulty DLL and how to disable it? I found something like regsvr32 /u shmedia.dll , but this works only on XP, not on Windows 7. Answer Ok, the Google Drive Tool is the cause: APPLICATION_VERIFIER_HEAPS_DOUBLE_FREE (7) Heap block already freed. This situation happens if the block is freed twice. Freed blocks are marked in a special way and are kept around for a while in a delayed free queue. If a buggy program tries to free the block again this will be caught assuming the block was not dequeued from delayed free queue and its memory reused f...